Consumer Protection Act – List of Consumer Rights in India
Who is the consumer?
Consumer Protection Act – A consumer avails any services which avail or avails any services for an idea and avails any facility of any person who hires or service, when such services are mentioned before the person’s approval Apart from the other beneficiaries are included.
What is a service?
Service is any description that is made available to potential users to mean service, but the rendering of any service is not included free of charge or under a contract of personal service.
What constituted by the lack of Consumer Protection Act?
There is a lack of fault, defect, lack of quality, or inadequacy in nature, nature, and manner of display, which is required to be kept in force or in the army under any law, or in pursuit of a person Means to have been executed by or otherwise contracted with respect to any service.
The Standard of Weights and Measures Act, 1976
The Standards of the Weights and Measures Consumer Protection Act, 1976 are selling inter-state or weight, measures and other goods to establish the parameters of the measurement and measurement, or to measure pressure, or to regulate trade and commerce in the number distributed. , And had been applied to provide the facts except for the affirmative or incidental related. The Act extends to the whole of India.
Sale and distribution of goods in packaged form
1.When goods are sold or distributed in the form of packaged in inter-state trade or commerce courses, it is necessary that each package should be one.
2.Specific and straightforward announcement showing the identity of the object in that package.
3.In the case of standard units in the net quantity, the correct number of the number.
4.The group and the sale price of the item that is the sale price of that particular package.
5.The name of the maker of packer or distributor, and also, should also be mentioned on the package.
In this regard, the canned goods rule was made in 1977. These rules extend to the whole of India as items that are in the form of packs, or intended or sold, distributed or distributed or offered or sold, sale or distribution or which are likely to be displayed for sale. Are allocated, or for delivery or distribution in the inter-state trade and commerce courses.
Consumer Protection Act – Prevention of food contamination, 1954 In making provisions for the prevention of corruption in food. The Act extends to the whole of India and came into existence on June 1, 1955.
What is contaminated food?
An article of food will not be considered adulterated –
1. If the article sold by a vendor is not of nature, the demand for material or quality buyer or whatever it means,
If any of the items contained in the section or affecting the quality of it, processed as harmful effects its nature, substance or quality.How to activate HDFC net banking.
2. If any inferior or inexpensive element has been substituted for whole or part of the article, or any component of the section is abstracted or partially abstracted, then its effect is to influence its quality, or it can be processed so severely To change your nature, substance or quality.
3. If the article was prepared to pack or put it under the health-destructive conditions, it has become contaminated or harmful to health.
4. If the item is entirely or in part in any filthy, rotten, disgusting, putrid, decomposed or diseased animal or vegetable substance or insect being affected, or otherwise unfit for human consumption.
5. If the article is obtained from an infected animal.
6. If the material is any poisonous or another component that is harmful to health.
7. If the container of the article is made of any toxic or dangerous substance that renders detrimental material to its health.
8. If the report contains any prohibited color matter or preservative or any permissible color or prescription more than the prescribed limit.
9. If the quality and accuracy of the real fall below the specified standard, or its components are present in the other rule, or if the elements are present in the ratio other than those set, whether rendering it is not harmful to health.
10. Thus, the excess amount of water for contamination, within the meaning of milk, sub-section (b) or (c)
When Are Foods Misbranded?
An article of food misbranded – will not be deemed.
1. If this is an imitation or an option for, or to cheat, to resemble another article of food, in the likelihood of the way, and not to be so obvious, to indicate your real character as a label.
2. If this lie is said to be the product of any place or country.
3. If it is sold by a name that belongs to another article of food.
4. If it is to hide any damage to materials such as color, taste, coated, powder or polished or to show more excellent value than it is true.
5. If false claims are made for it on the label or otherwise.
6. If, when sold by your manufacturer or sold in finished packages, the contents of each box are not conspicuously and correctly stated on the outcome thereof.
7. If it contains a bag containing respect to its content in any manner, such as misleading labels, statements, designs, or equipment which is misleading.
8. If this, or package with that label, bears the name of the person or company as a fictional or creator of the article,
If it is meant to be or is used as a unique diet for being used, as long as its label determines the information concerning its dietary properties.
9. If it is declared on the name alone, or there is no artificial aroma, color, or chemical preservatives in violation of the requirements of this Act and rules made thereunder, and If it is not labeled according to the provisions of this Act and is produced by the government.
Preserver: A substance that is said to have been asked for food, is able to obstruct, retarding or fermentation acidification, or arresting the process of other decomposition of food.
The MRTP Consumer Protection Act, 1969
Many new and big companies have entered the Indian market to post-independence. They had little competition, and they were trying to monetize the market.
The government of India understands the intentions of such companies To protect the rights of consumers, the Government of India passed the MRTP bill. The bill was passed and the Monopoly and Restricted Trade Practices Act, 1969 came into force. Through this law, the MRTP Commission has the power to stop all the businesses that create hindrance to the scope of competition in the Indian economy.
The MRTP Act, 1969, aims to prevent damage to prevent economic power concentration. Work also provides for probation of unfair monopoly and inhibitor trading behavior. Law monopoly control and protect consumers’ interests.
Monopoly business practice
Such behavior indicates the abuse of the market abuse power regarding production and sales of goods and services. Tries to eliminate competition from the market for companies involved in monopoly trading practices. Then they take advantage of their monopoly and inappropriately charge higher prices. They also adopt poor quality of the product, limit the technical development, stop competition and unfair trade practices.
Consumer Protection Act – Unfair trade practices
The following may result in unfair business practice:-
False representation and misleading advertising of goods and services.
Representing the second-hand goods in a new form of falsehood.
Misleading representation utility, need quality, standard, style of goods and services, etc.
Regarding the cost of false claims or representation of goods and services.
False facts about false sponsorship, the affiliation of goods and services, etc.
False guarantee or warranty on goods and services without adequate trial.
Restricted trade practices
Traders, to maximize their profits and gain power in the market, often engage in activities that block the flow of capital into production. To bring such merchants to the position of distribution, affecting the flow of supplies leading to inappropriate costs.
Regarding the MRTP Consumer Protection Act, 1969
Apart from the Jammu and Kashmir state of the MRTP Act, it is spread all over India. This law was enforced 1969.
To ensure that the operation of the economic system does not result in the concentration of economic power at the hands of some, Provide for monopoly control, and prohibition of monopoly and blocking business practices Unless the Central Government directs, otherwise, this Act will not apply.
1. The ownership of any enterprise or government controlled by the company.
2. Owned by any enterprise or controlled by the government.
3. The purchase of any enterprise or established by a corporation (not being a company) or organized under any central, provincial or state consumer Protection act.
4. Such trade union or other collaboration of workers or employees formed for their own proper protection in the form of such workers or employees.
5. One is the management of the enterprise engaged in an industry which has been done by the body of any person or persons but has been taken under the powers of the Central Government.
6. Any undertaking a co-operative is owned by society and is registered under any Central, Provincial or State Act,
Any financial institution.
Consumer Protection Act – Filing of the MRTP Commission and Complaint
For the purpose of this act, the Central Government has set up a commission to be known as the Monopoly and Blocking Business Practices Commission. This commission will consist of a chairman, and at least two and maximum of 8 other members will be appointed by all Central Government. Each member shall hold the post for a period specified by a central government. This period will not be more than 5 years. However, the member will again be eligible for appointment.
In the case of any unfair trade practice, monopoly business behavior and/or restrictive business behavior, a complaint can be filed against the MRTP Commission against such action. The process for filing a complaint is as follows:
1. The claim is either submitted by the individual consumer or through a registered consumer organization.
2. The Director-General of the MRTP Commission will have to take the investigation to find out the facts of the case.
3. If the matter is not made in the first instance, then the complaint has been rejected. If the analogy is correct, an order has passed for its effect.
4. The party relating to carrying on such behavior by giving the commission prohibitory restriction and the temporary injunction.
5. Then the final order has passed. The complainant can be compensated for his loss.
Consumer Protection Act, 1986
For the industrial development in the field of manufactured goods, the Indian market has been led by a variety of such services in the form of banking, finance, insurance, transport, housing, to meet the needs of consumers for the inflow of various consumer goods. Has been entertained, made available to the users.How to Upgrade sbi online net banking.
To protect consumers from exploitation and protect them from adulterated and substandard goods and shortage services, the Consumer Protection Act came into effect on April 15, 1986, and it is applicable in the whole of India except Jammu and Kashmir State.
Jurisdiction to register a complaint
Consumer Courts as per cost/claim area
Consumer courts are 3 tiered.
District Consumer Redressal Forum Controversy
District forums are at the lowest level and are set up in each of these districts and complaints where the value of goods or services and if any compensation does not claim more than Rs.50,000 (five lakhs), entertainment jurisdiction, and one Which can be filed in a District Forum within the local boundaries.
State Consumer Redressal Commission Dispute
State Consumer Disputes Redressal Commission has been set up in each state, and these complaints where the value of goods or services and if any compensation claimed is more than Rs.50,000 (5 lakhs), but no more than 20 thousand rupees entertainment jurisdiction Is 00,000 (twenty million).
National Consumer Redressal Commission Dispute
The National Consumer Disputes Redressal Commission entertains complaints where any of the claims of the value of goods or services and compensation is worth more than 20,000,000 (twenty million) jurisdiction.
Medical Negligence Consumer Protection Act.
Professional negligence or medical negligence care or skills and with whom the professional attendant relationship is established, in the treatment of a patient can be defined as part of the medical practitioner or the lack of proper degree of carelessness, to To lead a physical injury or loss of life.
Consumerism is now strengthened in medical practice, established and the assumption that the blame can be attributed and the compensation is a high priority.